GitLab (GTLB.US) 2026财年第二季度业绩电话会
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会议摘要
GitLab announces robust financial performance with 29% revenue growth, outlines AI-driven strategic objectives, and implements go-to-market changes for enhanced customer acquisition and product adoption, solidifying its position as a leader in AI-native DevSecOps.
会议速览

The meeting focuses on the financial results report of Gitlab for the second quarter of the 2026 fiscal year, including business overview, financial analysis, and forecast for the third quarter and full year performance. The discussion emphasized the use of non-GAAP financial indicators and the risk factors that may impact the company's future performance.

The report showed a 29% year-on-year increase in revenue in the second quarter, reaching $236 million, while also raising the non-GAAP operating profit expectations, demonstrating steady growth and operational efficiency. The company is implementing a dual-track strategy of sales-driven and product-driven approaches to enhance new customer acquisition, especially in mid-end markets, while optimizing product experience to promote self-service growth. A new Chief Product and Market Officer has been appointed, with expectations of gradually improving performance.

By strengthening the sales team, optimizing sales and after-sales processes, and developing new product sales strategies, we accelerate the realization of customer value and platform adoption. At the same time, we utilize signals from qualified product leads to enhance the sales team's support for the customer value journey, and promote revenue growth through a two-pronged approach.

GitLab has successfully attracted a number of enterprise customers, including Virgin Media O2, a European fintech company, a top US bank, and a government technology agency in Singapore, through its comprehensive platform solution. These customers have not only increased their investment, but have also optimized their processes from code management to security scanning using GitLab, significantly reducing downtime and improving security scanning coverage. In addition, GitLab's Dedicated and Ultimate products have become key factors driving customer upgrades and extensions due to their high value features, especially in terms of security and automated compliance.

GitLab accelerates the delivery of high-quality, market-leading solutions through innovation in the areas of DevOps, security, and AI. The addition of 72 features, including Maven Virtual Registry, GitLab Runner 18.1, and SLSA compliance support, strengthens its competitive advantage in the market. Additionally, the GitLab Duo Agent platform and integration with Amazon Q showcase its strength in AI tool integration, attracting large enterprise customers like Emirates and HFM, further solidifying GitLab's position in the software development platform market.

Discussed the impact of AI on seat growth and future business model transformation, emphasizing that seat growth contributes to over 70% of revenue. AI tools are expected to increase GitLab usage, with plans to introduce a hybrid model based on usage-based fees to ensure continuous growth.

GitLab has established partnerships with multiple AI giants to launch the first model context protocol server, strengthen the integration of AI code generation tools, and strive to create an independent, optional cloud environment and AI provider DevSecOps platform to meet the security and compliance requirements of enterprise software development. Despite facing challenges in the quality and security of AI tool-generated code, GitLab is leading the industry towards a new stage of development with its platform interoperability and flexibility.

The company announced that Brian will resign, James Shen will temporarily serve as CFO, and Simon Mundy will be promoted to Chief Accountant, ensuring a smooth transition. In the second quarter, revenue reached 2.36 billion, a year-on-year increase of 29%. Customers with ARPU exceeding $5000 contribute over 95% of total revenue, with a continued increase in renewal rate and customer value. The platform value is significant, and financial health is stable.

The company reported that the second quarter non-GAAP gross margin remained at an industry-leading level, with rapid expansion of the SaaS business, significant increases in non-GAAP operating income and free cash flow. Despite facing market volatility and pressure from small business budgets, GitLab achieved sustainable growth and improved profitability by optimizing operational efficiency, investing in AI capabilities, and upgrading its platform. The company expects revenue and profits to continue to grow steadily for the full year, while adjusting full-year guidance to adapt to market changes.

Discussed the management changes since the new leader joined Gitlab, emphasizing the importance of team stability and expansion, as well as the opportunities and challenges in the field of AI. At the same time, updated financial guidance, explained the reasons for the strong performance in the second quarter, and cautiously adjusted expectations for the full year and subsequent quarters to adapt to market changes.

Discussed the positive impact of adjustments to the Go-to-Market strategy on revenue growth, including the establishment of new business departments, optimization of corporate sales processes, and enhancement of sales capabilities, aiming to lay the foundation for revenue targets for the coming years, while also emphasizing that the performance in the current quarter still aligns with the annual guidance.

Discussed adjustments to the company's sales strategy, including focusing on new business development, enhancing sales capabilities, and vertical and specialized market layout, aiming to accelerate market expansion and business growth, with the goal of achieving scale development in the coming fiscal year.

The conversation discussed the reasons why the softening of the SMB market may continue until the end of the year, including the transfer of budgets to efficiency tools, etc. The SMB market accounts for only about 8% of total revenue, and the company has responded by adjusting pricing and packaging strategies. In the future, it is necessary to focus on market changes, enhance product attractiveness, in order to promote growth in SMB market share.

Discussed the role of AI coding tools in the software development lifecycle, emphasizing the unique value of Gitlab as a change management platform, as well as integration strategies with AI tools like Cursor, Gem Andi CLI, etc. This demonstrates that Gitlab sees AI tools as supplementary rather than a threat, working together to create more opportunities.

The conversation discussed the reasons for the slowdown in customer growth for the software company, including inadequate sales incentives and excessive reliance on existing customers for expansion. In response to this trend, the company will take measures such as establishing a specialized sales team focusing on acquiring new customers and introducing a product-driven growth strategy. It is expected that these changes will bring preliminary results in the upcoming fiscal year.

During the Q&A session of the meeting, a question was first raised by a representative from JP Morgan about a certain topic, followed by a representative from BTG also raising a related question, showcasing the communication and discussion among different institutions at the meeting.

Discussed the transformation of Gitlab in terms of product and market strategy, aiming to accelerate customer acquisition, adoption, and innovation speed by combining sales-driven and product-driven growth approaches. Emphasized the importance of obtaining high-touch sales experience from servicing large enterprise clients, while leveraging product-driven growth methods such as directly gathering feedback from users to facilitate product iteration and market expansion.

The conversation discussed the adjustment plan for the sales team, including recruiting new team members and optimizing training processes, but did not involve changes in sales territories or client allocations, nor did it adjust the sales incentive plan. It is expected that these adjustments will not cause major disruptions, and they have been incorporated into the annual guidelines, aimed at laying a stronger foundation for the next fiscal year.

The conversation made it clear that the new team will focus on acquiring new customers, while the existing team will focus on realizing and expanding the value of existing customers, and also acquiring new customers when opportunities arise.

Discussed the importance of incentivizing employees' correct behavior through market expansion strategies, especially using salary as an incentive tool, and how to effectively utilize these strategies in practice.

The importance of discussing the shift in company sales strategy from serving existing customers to acquiring new ones was emphasized. It was proposed to promote growth in new customers by adjusting the incentive mechanism for compensation, while also highlighting the necessity of vertical market specialization and deepening services. The onboarding period for sales representatives was introduced as 6 to 9 months, as well as the company's recruitment plan set to launch in the second half of the year, aimed at supporting future growth goals.

Discussed the application of the GitLab Duo Agent platform in AI-driven project management and collaboration, emphasizing the platform's innovative direction, including monthly updates, integration with AI tools, providing customized solutions, as well as positive feedback from customers and future planning of the platform.

The conversation discussed the accelerated growth of the SaaS business in the second quarter, analyzed the driving factors behind the growth including new AI tools and sales team performance, and mentioned a one-time project that affected the performance of this quarter. In addition, it explained the reasonableness of the growth expectations for the fourth quarter as an indicator of future growth, emphasizing the importance of market strategy adjustments for long-term success.

The performance in the second quarter was influenced by two factors. First, the first month's orders hit a two-year high, accounting for over 20% of the total. Second, in terms of product structure, the SaaS model, due to its convenience and low total ownership cost, significantly promoted customers to quickly start projects and achieve return on investment. Compared to self-managed services, SaaS has shown a stronger growth momentum. The company has adopted a customer-oriented strategy, flexibly adapting to customer needs, and promoting growth in various areas such as SaaS, small and medium-sized services, and specialized services.

During the discussion, the strong financial condition of the company, the advantages of the unified DevSecOps platform, and the importance of team building were emphasized. The company's financial performance is excellent, the platform is unique and enhanced by AI, and it offers flexibility in cross-cloud selection. The team is growing, aiming to surpass $1 billion in revenue and move towards future growth.
要点回答
Q:What were the financial results for Gitlab's second quarter fiscal year 2026?
A:Revenue increased 29% year over year to $236 million and non-GAAP operating income grew 17%.
Q:What are the three objectives that Gitlab is focusing on for its next leg of growth?
A:The three objectives are to add more new paying customers, especially in the mid-market, than in the enterprise segments; to continue scaling and becoming a generational company in its category; and to accelerate customer-focused innovation by focusing in core DevOps, security, and AI areas.
Q:What changes did Gitlab implement in its sales and marketing strategies?
A:Gitlab is implementing a dual sales-led and product-led growth strategy. Sales-led initiatives include strengthening the sales team and implementing programs for sales and post-sales excellence. Product-led growth is focused on customer acquisition through a self-service experience.
Q:How is Gitlab helping customers realize the value of its platform and what programs are in place to support this?
A:Gitlab is pursuing a dual sales-led and product-led growth strategy. Sales-led programs include improved processes, pipeline generation, and price control. Post-sales, customer success initiatives include enhanced playbooks to accelerate customer value realization and platform adoption.
Q:What are some examples of major customers expanding their relationship with Gitlab?
A:Major customers like a top U.S. bank, which upgraded to Gitlab Dedicated and deployed 1,000 new seats of Gitlab Duo Enterprise, and the Government Technology Agency of Singapore, which expanded its deployment with Gitlab Managed Hosted Runners, are examples of customers expanding their relationship with Gitlab.
Q:What new features were released in the last few months by Gitlab?
A:Gitlab released 28 new features in Gitlab Premium, 33 in Gitlab Collaborator Ultimate, and 11 in Gitlab Runner, totaling 72 new features across paid tiers. Core DevOps features include a Maven Virtual Registry, Gitlab Runner 18.1, immutable container tags, and a new merge request homepage, among others.
Q:What is the competitive advantage of Gitlab's integrated AI approach as demonstrated by customer feedback?
A:Customers are excited by the rapid development and promise of AI tools, and Gitlab's integrated AI approach, as demonstrated by the feedback from a senior software architect at a leading communications industry supplier, provides useful additions to workflow and showcases competitive advantages. The expansion with Emirates, the world's largest international airline, highlights the advantage of an integrated AI approach with Gitlab Duo Enterprise.
Q:What percentage of revenue growth is attributed to seat growth?
A:Seat growth has accounted for more than 70% of revenue growth.
Q:What does the survey mentioned indicate about AI and customer expectations?
A:The survey indicates that customers expect AI native dev tools to increase their use of Gitlab, with 91% expecting an increase or maintenance of developer headcount within 24 months and 78% seeing a monetization opportunity.
Q:How is the business model for the Duo agent platform expected to evolve?
A:The business model will evolve from a purely seat-based model to a hybrid seat plus usage-based model, with customers receiving included usage with their base subscriptions and the option to pay for additional usage.
Q:What strategic partnerships have been announced for the AI native DevSecOps orchestration platform?
A:Strategic partnerships have been announced with Anthropic, OpenAI, Google, Amazon, and Hugging Face, with native integrations with Cloud Code, Q, Gemini, Cli, and OpenAI agents. The first model context protocol server has also been delivered with partnership support from Hugging Face.
Q:What are the expectations regarding the launch of the dual agent platform?
A:The dual agent platform is on track for a general availability (GA) launch by the end of the year, pending meeting quality standards and customer readiness for payment.
Q:What is the company's stance on customer choice regarding cloud and AI providers?
A:The company, Gitlab, stands for the independence of customers to choose their preferred cloud provider and AI providers and to use their choice of AI code generation tools.
Q:Who is departing as chief financial officer and what is the plan for the transition?
A:Brian Robbins is stepping down as CFO to pursue another opportunity. He will stay until September 19 to ensure a smooth transition. James Shen, Vice President of Finance, will be interim CFO, and Simon Mundy will become Chief Accounting Officer.
Q:What are the financial results for the second quarter and how does the company view its AI strategy?
A:Second quarter revenue reached $236 million with year over year growth, and the company has 10,338 customers with an AR of at least $5000 contributing over 95% of total AR. The company continues to have a strong business model with consistent net dollar retention rates and expanding historical cohorts. The AI strategy is viewed as strong and is expected to position the company for future performance.
Q:What are the competitive concerns regarding AI-coating vendors extending their services to more parts of the software lifecycle?
A:The competitive concern is whether new AI-coating vendors will move from code generation, which accounts for only 20% of developer time, to managing the change of that code across the software lifecycle, which is where the majority of developer time is spent. The company views AI-coating vendors as picking up where code generation tools leave off, and not as direct competitors, since execution and delivering results require significant work.
Q:How does GitLab's platform strategy address the integration of AI-generated code and manage change in source code?
A:GitLab's platform strategy addresses the integration of AI-generated code and the management of change in source code by providing tools for change management of source code generated by both humans and AI. It incorporates partnerships and integrations, such as with Cursor, to offer a seamless experience for developers across different tools, and by embedding popular AI-based dev tools within GitLab's platform, allowing customers to use them seamlessly while leveraging all of GitLab's existing data and workflows.
Q:What is the company's objective with respect to customer acquisition and how has the approach to this been evolving?
A:The company's number one objective is to focus on customer acquisition and new customer growth, evidenced by a trend of double-digit growth in customer acquisitions and net new accounts. This growth has decelerated, primarily because the company has not incentivized a specialized sales force focused on first-order customer acquisitions. The company plans to address this by creating a specialized sales force focused on first-order customer acquisition and a new product-led growth approach with a self-service experience for customers.
Q:What is the expected timeline for the company to reverse the negative growth trend and improve customer acquisition?
A:The company expects the new initiatives, such as the appointment of a specialized sales force and a new product-led growth approach, to ramp up and begin showing early returns in the fiscal year ending in 2027 (FY 27).
Q:How does the appointment of a new CPO and CTO align with the company's strategy to improve customer acquisition and adoption?
A:The appointment of a new CPO and CTO is in line with the company's strategy to enhance its product-led growth approach, which is expected to improve customer acquisition, adoption, and innovation velocity. This is due to a direct feedback channel from customers and more efficient product iteration. The commonality between the new CPO and CTO's experience and the company's approach to balancing top-down selling motions and community engagement indicates a confidence in the effectiveness of their strategies for driving business growth.
Q:What is the anticipated impact of changes in the go-to-market sales motion on sales incentives and team structure?
A:There are no changes to the compensation plans or territories; the focus is on ramping up new teams and adjustments to enablement, training, and sales execution. Sales incentives have not been altered, and the changes are not expected to be disruptive. The guidance for the remainder of the year includes factored-in adjustments for these changes, and the company is looking forward to a stronger fiscal year 2027 (FY 27).
Q:What is the nature of the new go-to-market sales motion and how will it affect the division of tasks between new and existing teams?
A:The new go-to-market sales motion is not purely hunter or farmer model. The new team will focus primarily on customer acquisition, while existing team members with existing customers will be very largely focused on customer expansion and opportunistic new customer acquisition. This balance aims to continue serving large Fortune 100 customers with a high-touch sales approach while increasing customer acquisition and innovation velocity through a more direct feedback channel.
Q:What is the typical timeline for a new hire on the go-to-market side to ramp up?
A:The ramp up period for an enterprise sales rep is between 6 to 9 months.
Q:What are the key features and capabilities introduced in the latest quarterly updates of the Duo agent platform?
A:The latest quarterly updates of the Duo agent platform include features and capabilities provided with the 18.2 and 18.3 releases, including partnerships with Cursor, Anthropic, OpenAI, and Amazon. The updates aim to expand the scope and quality of the platform.
Q:What are the main reasons customers are excited about the platform approach and the integration with AI?
A:Customers are excited about the platform approach and integration with AI for several reasons: the platform's suitability for AI-based collaboration, the unified data platform that brings rich context for higher quality generative outcomes and lower inference costs, the open ecosystem approach allowing for native integrations with leading AI dev tools, the ability to use their own cloud and AI providers, and the provision of purpose-built agents and the ability to create custom agents for specific business challenges.
Q:What impact did the linearity of bookings and the mix of self-managed versus dedicated have on the second quarter's performance?
A:In the second quarter, the strongest month for bookings in two years occurred, accounting for over 20% of the quarter's total. Typically, month three bookings are more heavily weighted, and there was a greater size mix than usual, with a shift back to historical norms favoring self-managed over dedicated. The self-managed model allows for upfront recognition, resulting in a one-time event in the quarter.
Q:What is the company's growth strategy for the SaaS business and how does it plan to push for larger account sizes?
A:The company's growth strategy for the SaaS business includes meeting customers where they want to be met, with a preference for SaaS due to its ease of use and lower total cost of ownership. The company sees both SaaS and dedicated plans contributing to growth, with dedicated plans showing a 92% year-over-year growth. The strategy involves pushing for larger account sizes while being agnostic to the customer's purchasing preference.

Gitlab, Inc. Class A
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