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沃尔玛 (WMT.US) 2026财年第二季度业绩电话会
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会议摘要
Walmart's Q2 FY2026 earnings call highlighted a 5.6% constant currency sales growth, driven by e-commerce, international segments, and Sam's Club, with US comp sales exceeding expectations. The company effectively managed inventory, absorbed unexpected expenses, and raised sales guidance. Strategic AI investments, led by a new AI platform role, aim to enhance customer service, associate productivity, and business innovation, with Sparky evolving into a personalized customer assistant. Walmart remains confident in profit growth, maintaining operating income guidance despite economic uncertainties and cost pressures.
会议速览
Overview of Walmart's 2026 fiscal second quarter earnings conference call.
This conference call provided a detailed overview of Walmart's financial performance for the second quarter of the 2026 fiscal year, including highlights from various business segments. Management shared their views on the current performance and prepared to answer questions from investors. Participants were reminded to adhere to the conference rules and limit the number of questions asked to ensure more people could participate. The meeting also emphasized the risks and uncertainties associated with all forward-looking statements and advised referring to relevant documents for complete risk disclosures and adjustments to non-GAAP financial measures.
Global sales growth and new business expansion: e-commerce, advertising, and membership revenue significantly increased.
The report points out that the company's global sales growth has been significant, benefiting from strong performance in e-commerce, advertising, and membership revenue. Sales in all regions exceeded expectations, especially in the Walmart US and Sam's Club US markets. In international sales, markets such as China, Mexico, and Flipkart have made significant contributions. New businesses like Walmart Connect and Vizio advertising revenue have surged, driving revenue structure optimization. Despite facing additional costs, the company still achieved profit growth, demonstrating good financial resilience.
Walmart addresses tariff cost pressures, driving profit growth and AI acceleration.
Discussed how Walmart is facing increased tariff costs, taking measures such as lowering prices, optimizing inventory, etc. to reduce the burden on customers, while also utilizing AI to enhance service efficiency and productivity, preparing for the holiday sales season and demonstrating confidence in the annual performance.
AI-driven super assistant: reshaping customer experience and internal efficiency.
The company is currently building an AI super assistant, including Sparky for customers, and assistants for employees, suppliers, and developers respectively, aiming to enhance shopping experience, internal collaboration, and product innovation. Through AI technologies such as digital twins and dynamic delivery windows, operational efficiency and customer service are optimized. Emphasis is placed on the team's positive attitude towards change, looking forward to the widespread application of AI in the enterprise in the future.
Company performance growth and strategy adjustment: strengthening e-commerce, cost control and profit margin improvement.
The dialogue emphasizes the performance growth achieved by the company in the face of challenges through measures such as strengthening price leadership, optimizing customer experience, and cost management, especially the accelerated development of e-commerce business and increased market share. The company has raised its annual sales and earnings per share guidance, demonstrating a commitment to profit transformation, responding to cost pressures through the growth of high-profit margin business, and ensuring financial flexibility to support the expansion of short-term market share.
Walmart's long-term strategy and performance growth: E-commerce and physical stores advance side by side.
The company focuses on long-term development by investing in employees, supply chain automation, store and AI technology to balance the pursuit of market share growth. The performance in Q2 exceeded expectations, with a 25% year-on-year growth in e-commerce sales and a 4.6% growth in Walmart's US department sales. Particularly, significant market share growth was achieved among high-end income groups, indicating the effectiveness of the company's strategy and positive response from customers to initiatives that emphasize both value and convenience.
Walmart's Q2 performance is impressive: strong sales in e-commerce, international business, and Sam's Club.
In Q2, Walmart's overall sales performance was positive, with significant growth in e-commerce sales. International business, especially in China and Flipkart, performed strongly. Sam's Club sales and e-commerce penetration improved, inventory management was effective, gross margin improved, strong sales across all channels, and a wide range of product categories saw growth.
Walmart's e-commerce business and advertising revenue have shown significant growth, while membership fee revenue continues to climb.
Walmart's e-commerce business continued to grow in the second quarter, with particularly strong performance in advertising and membership fee revenues. Global advertising business grew by nearly 50%, with the partnership between Walmart Connect and Vizio in the United States seeing growth of over 30%, and international advertising revenues led by Flipkart growing by 15%. Sam's Club membership revenue increased by 7.6%, while Walmart Plus membership revenue achieved double-digit growth. The number of members, renewal rate, and Plus member penetration rate steadily increased.
The impact of new benefits and rising claim costs for Walmart Plus membership card on corporate profits.
Walmart's upcoming new premium cash reward credit card will provide cardholders with high cash back for shopping at Walmart, especially appealing to Walmart Plus members. However, the company is facing pressure from rising claims costs, resulting in a negative impact of 560 basis points on adjusted operating profit growth in the second quarter. Nevertheless, Walmart has maintained its guidance for full-year operating profit growth by increasing reserves and taking measures to control the number and cost of claims, demonstrating confidence in long-term profit growth.
Financial performance in Q2 is stable, and appropriate inventory management has helped mitigate the impact of tariffs.
Adjusted operating income increased slightly with the exchange rate remaining stable, mainly due to higher than expected sales and continued improvement in operating profit margins, despite facing higher claim costs. Adjusted earnings per share increased by 1.5% to 68 cents. Special expenses related to legal issues and restructuring during the period have been excluded from operating income and earnings per share to ensure accuracy of comparisons. Currently, the company's inventory is at a healthy level, with a year-on-year increase of about 4%, mainly due to adjustments in delivery times impacted by rising import costs and tariffs. The company is closely monitoring customer demand and adjusting inventory decisions based on the price elasticity of affected goods.
Wal-Mart adjusts full-year sales and operating income growth expectations, emphasizing strategic flexibility in the face of market uncertainty.
The company has raised its full-year sales growth forecast to 3.75% to 4.75% and expects sales growth to remain in the same range in the third quarter. Despite facing challenges such as rising costs and currency fluctuations, Walmart expects operating income to increase by 3% to 6%. Management emphasizes the importance of maintaining strategic flexibility in responding to changing demand and investing in market share growth in the current uncertain market environment. In addition, the company remains optimistic about long-term operating income growth, expecting it to return to a multi-year growth trend in the future.
Analysis of Walmart's AI strategy and its short-term profit impact.
The discussion covered whether Walmart's current profitability is affected by temporary factors and the potential impact of AI strategy on business growth. The spokesperson stated that AI has not directly increased sales yet, but has huge potential in customer service and inventory management. Additionally, the spokesperson expressed optimism about the diversified growth of the business, such as strong growth in areas like membership and advertising, despite cost pressures. Overall performance is solid, and profit expectations have been raised.
Increased competition and profit challenges: How do retail giants respond to market changes?
Discussed the impact of major competitors expanding their grocery delivery business on the industry landscape, as well as how to maintain our own competitive advantage. At the same time, facing recent fluctuations in profit margin and other financial performance indicators, it is necessary for the company to demonstrate to the market that this is just a one-time event rather than a long-term trend, emphasizing the importance of continuously improving customer experience and cost control.
Walmart's response to complex business challenges and inventory management strategies.
The dialogue revolves around Walmart's financial management and inventory optimization in a complex business environment. Faced with unexpected expenses and tariff impacts, the company has shown good financial performance and inventory control capabilities, especially in the strong growth of e-commerce business and fashion products. Management expressed satisfaction with the team's execution and emphasized the precision and timeliness of inventory management to ensure customer experience and business continuity, holding an optimistic outlook for the performance in the second half of the year.
Sam's Club business is strong: double growth in e-commerce and unit sales.
The conversation primarily revolves around the business performance of Sam's Club, pointing out that despite facing complexity, the company's sales have still achieved a 5.9% growth, driven entirely by unit sales and showing an accelerating trend. E-commerce, especially the delivery business, plays a significant role in the sales growth, contributing two-thirds of the incremental growth. At the same time, to support sales growth, the company needs to increase inventory purchasing, but has maintained stable inventory turnover and days through tactical purchasing. The company expresses gratitude to its members and employees, believing that their support is key to maintaining business momentum.
Retail industry inflation coping strategy and international business expansion discussion
The conversation revolves around the retail industry's pricing adjustment strategy in the face of inflation pressure, including elastic pricing, consumer response, and cross-category management. At the same time, it discusses strategic priorities in international markets, such as business development in Canada, India, and Mexico, emphasizing the importance of enhancing localization capabilities and market adaptability.
International e-commerce business growth and platform integration strategy.
In the current quarter, e-commerce grew by 22%, thanks to the initiatives of store pickup, delivery, and market business. China added 33 cloud warehouses, achieving a 450% coverage increase, accelerating online sales. India established 300 FCS locations to improve delivery efficiency. Mexico and Canada integrated the global platform, with Mexico launching a unified shopping experience and Canada already online. The growth of international business drove profit increases, with plans for long-term development to ensure a higher return on investment than other departments.
Walmart's global e-commerce profitability improvement and future outlook
The conversation revolves around the profit capabilities of Walmart's global e-commerce, pointing out that the e-commerce in the United States continues to be profitable, while the international e-commerce is operating at a loss but making a positive contribution. 50% of the new profits come from advertising, membership, and market business. E-commerce and diversified new businesses are driving organic growth by 5-6%, enhancing the company's valuation. Walmart is accelerating its development speed, optimizing delivery services, aiming to cover more regions and improve customer satisfaction. Future plans include using AI technology to further enhance efficiency, ensuring a consistent global business model that facilitates technology sharing and accelerates development.
Forecast of Retail Industry Gross Profit Margin for the Second Quarter and Discussion on Market Strategy for the Second Half of the Year
The discussion focused on the possibility of higher gross profit margins in the second quarter due to retail accounting methods and pricing timing, as well as the uncertainties the company faces in the second half of the year, including the pricing strategies of competitors and the impact of price elasticity. Management emphasized the importance of maintaining flexibility and highlighted the team's ability in managing discounts, sales conversion rates, and seasonal product sales. The company will continue to monitor price differentials, gross profit margins and profitability in order to serve customers, maintain revenue growth momentum, and achieve the goal of profit growth outpacing sales growth.
Analysis of Walmart's profit margin fluctuations and inventory management strategies.
Discussed the fluctuations in Walmart's profit margin due to tariffs, as well as strategies to address market changes through inventory management, price adjustments, and promotional activities. Emphasized the importance of optimizing inventory, increasing turnover rate, and customer value, while monitoring competitors' dynamics to ensure price competitiveness and customer satisfaction. Looking ahead to the future, will continue to optimize inventory, provide value for key categories and events, in order to deal with environmental uncertainties.
Exploring Walmart's AI competitive advantage and upgrading consumer experience.
Discussed Walmart's advantages in the field of AI, including massive amounts of data, real-time delivery data, and customer situational understanding capabilities, as well as how AI can enhance the shopping experience, such as identifying shopping intentions, personalized recommendations, and inventory management. At the same time, the application of AI at Sam's Club was mentioned, such as scan-and-go technology, which enhances the convenience and trust of members, attracting more young members. In the future, Walmart plans to further leverage AI to optimize the online and offline shopping experience, enhancing brand competitiveness.
Walmart attracts high-income customers by offering efficient and convenient shopping experiences.
Discussed how Walmart attracts high-income customers by providing flexible, fast shopping options, including a huge selection of goods, fast delivery services, and convenient in-store pickup channels. These measures help meet the needs of different income groups, especially in increasing transaction frequency among high-income customers.
Analysis of Walmart membership growth and effectiveness of new advertising campaigns
The conversation discussed the changes in Walmart's membership structure, particularly the growth of high-income members, and how newly introduced brands are attracting this type of customer. At the same time, the initial response to the new advertising campaign 'Who Knew' was mentioned, which aims to showcase Walmart's wide range of products and fast delivery capabilities. Additionally, consumption trends and strategies for different income groups were explored, emphasizing Walmart's commitment to providing products across all price points and quality services.
Company capital allocation strategy: Emphasizing high return investments and stock buybacks.
The company discussed its capital allocation strategy, emphasizing the usage of each investment in high return projects, including self-investment, AI technology, and supply chain automation, with an expected return rate of up to 20%. At the same time, the company balances investments and share buybacks with free cash flow, especially during market fluctuations. The company will be more proactive in repurchasing stocks in order to achieve returns higher than historical levels.
Walmart is confident about the holiday sales season and is adjusting strategies to address cost pressures.
The discussion focused on Wal-Mart's optimistic outlook for the upcoming holiday sales season, citing strong performance during back-to-school season as a positive indicator for Halloween and Christmas sales. Management is satisfied with the upcoming holiday merchandise and pricing strategies, expecting to maintain sales growth while controlling costs. Despite cost pressures in the retail industry, Wal-Mart plans to ensure the success of the holiday sales season through optimized management and pricing strategies.
Focus on customer and business growth: optimize pricing and inventory management, expand e-commerce and advertising business.
The conversation emphasized the focus on customers and business fundamentals, including pricing and inventory management, as well as maintaining revenue growth and expanding market share. E-commerce growth is strong, but there is still room for improvement, while cost pressure is being eased through price adjustments to enhance customer satisfaction. General merchandise sales are performing well, and inventory management is effective. Strategically, continuous optimization of the business model is pursued, with a focus on developing new businesses such as advertising and membership services to achieve long-term growth.
要点回答
Q:Which segments drove the sales growth in the quarter?
A:E-Commerce sales grew globally with all segments exceeding script growth, led by Walmart US and Sam's Club US. Internationally, China, Walmart Walmex, and Flip Cart International contributed to the sales growth.
Q:What were the performance highlights of Walmart US in the quarter?
A:Walmart US sales were stronger than expected, growing comp sales by 1.6 points with consistent strength throughout the quarter. Sales were positive in every segment and across categories, led by apparel, media, gaming, and automotive.
Q:How did the new businesses contribute to the income statement?
A:The new businesses continued to grow, resulting in a change to the shape of the income statement with strong growth rates contributing to the financial performance.
Q:What was the adjusted operating income growth and what factors influenced it?
A:Adjusted operating income grew in constant currency, but it was below expectations due to expenses related to general liability claims in the US. Despite these headwinds, the company was able to deliver profit growth.
Q:What is the company's stance on pricing and inventory management in the face of tariffs?
A:The company is focused on keeping prices low for as long as possible, dealing with tariff-related cost pressures, and has been managing pricing and inventory effectively, resulting in rollbacks and good quantity and flow decisions.
Q:What is the company's position on the back half of the year in terms of sales and profit?
A:The company is optimistic about its position for the back half of the year, expecting a good holiday season, and is anticipating a strong performance in the upcoming quarters.
Q:How is the company integrating artificial intelligence into its operations?
A:The company is integrating AI by building agents into the core of operations, with the goal to accelerate AI acceleration and improve productivity. Daniel Dankers has joined to lead this effort, and a new role focusing on AI platforms has been created.
Q:What are the names and purposes of the new AI agents being developed by the company?
A:The new AI agents include Sparky, which is the customer facing assistant; one for associates to manage tasks and data; one for suppliers, sellers, and advertisers; and a developer agent to scale innovation across the business.
Q:What are the overall sentiments about the company's performance and future?
A:The company's core business is described as strong and growing with accelerating e-commerce momentum. Associates are praised for their hard work and ability to adapt. The company is on track to gain market share, navigate through economic challenges, and is confident in its ability to continue learning and strengthening the business.
Q:What were the growth rates for Walmart's e-commerce sales and marketplace sales?
A:Walmart's e-commerce sales grew 26%, with marketplace sales growing nearly 20%. Fulfillment channels increased, led by delivery from store, which was up almost 50%. Approximately one-third of these store deliveries were in three hours or less, and 20% arrived in 30 minutes or less.
Q:How did Sam's Club's sales and membership growth contribute to their results?
A:Sam's Club's US comp sales ex fuel increased nearly 6%, driven entirely by units sold across all key product categories, including general merchandise. The club's focus on quality and value for smart products led to a 140 basis point increase in sales penetration. E-commerce grew 26%, with club fulfilled delivery representing nearly half of this increase. New clubs opened, leveraging the Scanning Go app, and the introduction of a digital first experience contributed to these results.
Q:What were the changes in Walmart's advertising and membership fees?
A:Walmart's advertising business globally increased nearly 50%, with Vizio growing more than 30%. Advertising at Sam's Club was up 24%, and international advertising grew 15%, led by Flip Cart. Membership fee income was up over 15% across the enterprise and in the US. Sam's Club continued to see steady growth in member counts, renewal rates, and penetration of plus members, resulting in 7.6% membership income growth.
Q:What was the reason for adjusted S&G expenses deleveraging?
A:Adjusted S&G expenses deleveraged primarily due to higher claims expense in the US, related to general liability and workers compensation claims. Although claim counts have decreased year over year, the cost to resolve claims has increased, prompting an additional $450 million accrual in Q2.
Q:How did Q2 adjusted operating income growth compare to expectations?
A:Q2 adjusted operating income increased about half a percentage point on a constant currency basis, which was driven by stronger-than-expected sales and continued progress on underlying operating margins, offset by higher claims. Cost adjusted EPS was up 1.5% to 68 cents.
Q:What is the updated full year sales growth guidance?
A:The full year sales growth guidance has been raised by 75 basis points to a range of 3.75% to 4.75% growth, reflecting year-to-date performance and confidence in the team's ability to continue driving share gains in the back half of the year.
Q:What are the expected impacts of trade policies and global sourcing on Walmart's Q3?
A:Q3 operating income is expected to be in a range of 3 to 6% growth. The guidance reflects a wider range of outcomes due to ongoing trade policy discussions, a demand backdrop that remains somewhat uncertain, and a desire to maintain flexibility to invest for share gains.
Q:How does the updated guidance account for higher claims expense and cost of goods?
A:Despite the negative impact from higher claims expense, the annual guidance for adjusted operating income growth remains unchanged at 3.5% to 5.5% on a constant currency basis. The company anticipates the impacts on margins and earnings from higher cost of goods to be less pronounced than previously anticipated. If the company achieves the midpoint of the updated guidance for FY 26, sales are expected to grow 4.25% and operating income 4%-5% growth.
Q:How is Walmart positioned for future growth and profitability?
A:Walmart is positioned well for sustained sales growth momentum and stronger omnichannel advantages into future years. They expect the transformation of their profit mix to be even more pronounced as the cost of goods environment stabilizes. Despite current challenges, Walmart aims to grow operating income more in line with their multi-year trend as they navigate through periods of uncertainty.
Q:What are the perceived benefits of AI for the company?
A:The company perceives AI as beneficial for improving sales, with a positive road map for the future, and sees it as a way to serve customers better, especially through inventory management improvements.
Q:How does the company view the recent earnings report in the context of cost pressures?
A:The company views the earnings report as nuanced due to cost pressures but remains optimistic about the underlying strength of the business, citing membership growth, advertising growth, and efforts to play offense which have led to share gains despite the cost pressures.
Q:How is the company responding to the competitive pressures from its largest competitor's grocery delivery expansion?
A:The company is focused on maintaining its customer focus and delivering value, convenience, and an improved shopping experience, and is confident in its strategy and execution despite increased competition.
Q:What is the company's approach to managing unexpected expenses and maintaining financial performance?
A:The company acknowledges that managing a large and complex business entails unexpected expenses and prefers to focus on long-term trends rather than quarter-to-quarter fluctuations, citing its ability to navigate challenges effectively, such as the current tariff environment.
Q:What are the expectations regarding inventory management as the company enters the back half of the year?
A:The company is proud of its inventory management during the second quarter and is optimistic about the clean inventory position and the sales momentum as it enters the third quarter, with an emphasis on having inventory levels that support sales and a good customer experience.
Q:What was the consumer response to the price changes initiated by the company this quarter?
A:The company has observed some elasticity at the item level in response to the price changes, and while the details on consumer response to general category pricing strategies were not provided, the initiation of price changes in this quarter indicates a potential strategy to offset inflationary pressures consumers are experiencing in other areas.
Q:What factors contribute to the company's flexibility in managing costs and units?
A:The factors contributing to the company's flexibility in managing costs and units include having growing businesses like advertising and membership, a positive general merchandise business, and the ability to manage product mix, which allows for better handling of cost increases and changing unit dynamics.
Q:What is the current status of the company's international strategy in terms of market entry and growth?
A:The company's international strategy includes market entry and growth in countries like Canada, India, and Mexico. They have an e-commerce growth of 22%, with strong store fulfilled pickup and delivery, and marketplace performance. They have also opened cloud stores in China and provided quick delivery times. In India and Mexico, they are focusing on Quick Commerce and integrating their commerce platform. In Canada and Mexico, they have launched a unified 1P and 3P experience, increased sellers by 75%, and added Skus.
Q:What are the strategic priorities in the mentioned international markets?
A:The strategic priorities in the mentioned international markets are focusing on the growth and positioning of their commerce platform in Canada and Mexico, and leveraging quick commerce services in India and China. The company aims to differentiate capabilities and reposition their investments to support growth and strength in these regions.
Q:How is the company's profitability in e-commerce internationally, and what is its contribution to operating income?
A:The company's e-commerce profitability is showing a small profit in the segment with the US segment contributing to profits while the international segment, although loss-making, is operationally positive and improving year over year. In the most recent quarter, 50% of the incremental profit from e-commerce, after excluding claims cost, was related to advertising, membership, and marketplace.
Q:What is the company's outlook on earnings growth and multiple expansion?
A:The company's outlook on earnings growth is positive, with an expanding business that is organically growing 5 to 6% each period. The earnings multiple is attributed to the growth and the certainty of the business, which is considered rare due to the company's large revenue base and profitable growth. The core fundamentals of the business and the shift in profit composition are sources of excitement for the company's future prospects.
Q:What factors are driving the US eCommerce profitability?
A:The factors driving US eCommerce profitability include leaning into growth, a growth rate that has accelerated from previous quarters with improved mix, strength in general merchandise and apparel across online and store channels, and robust performance in digital services such as advertising.
Q:How is the company enhancing its delivery speed and customer experience?
A:The company is enhancing its delivery speed and customer experience by focusing on fast delivery times, with a significant portion of units being delivered same-day or within hours. They have expanded their delivery speed to cover a large portion of the country within hours and expect to reach nationwide coverage by the end of the year.
Q:What does the company mean by its business model consisting of two P&Ls, and what is the expectation for the second P&L?
A:The company's business model consists of two Profit and Loss (P&L) accounts: the traditional store P&L and the new digital P&L which includes marketplace commissions, membership, and advertising. The expectation is that the digital P&L will become more profitable than the traditional store P&L, ultimately lifting the total profitability of the company.
Q:What is the outlook for gross margins in the back half of the year and what is the impact of competitor actions and cost factors?
A:The outlook for gross margins in the back half of the year is uncertain and requires flexibility due to potential influences from competitor actions and cost factors. The company is impressed with how their merchants are navigating these challenges but emphasizes the need to be adaptable to various impacts from category buyers regarding customer responses to costs and elasticity. They plan to preserve flexibility to make decisions in real-time as the quarter unfolds.
Q:What are the strategies the team is focusing on to manage markdowns and sell-throughs?
A:The team is focusing on managing back to school sell-throughs, summer seasonal categories like toys, and is equipped with the tools and experience to handle markdowns, gross margins, and bottom-line profitability. They are monitoring these closely throughout the quarter to ensure customer needs are met while preserving top-line momentum and achieving profit growth faster than sales by the end of the year.
Q:Why did the US gross margin end up lower than expected, and what does it indicate about price passing on to consumers?
A:The US gross margin ended up lower than expected due to lower markup than planned. This may be attributed to the team's ability to mitigate tariff-related costs or offer more rollbacks than anticipated. The extent of price passing on to consumers is not clear, but it's indicated that there has been a shift from mid single-digit deflation to low single-digit deflation in the general merchandise category. This trend's continuation in the back half is uncertain.
Q:What are the strategies for inventory management and markdowns mentioned?
A:The strategies for inventory management include tailwinds from markdowns and shrinkage, which positively affect inventory levels, sales, and margins. Improvements in days on hand in stores and the supply chain have been made, putting the company in a good position to manage inventory effectively as sales increase. Additionally, there's an emphasis on precise inventory management to prevent markdowns and shrinkage.
Q:What competitive advantages does Walmart have in AI, and what are the prospects for progress in this area?
A:Walmart's competitive advantages in AI include a vast amount of data, both product catalog and real-time data, allowing for contextual shopping experiences. They can distinguish between when customers are browsing or replenishing and adjust their approach accordingly, whether it's delivery speed or assortment breadth. Walmart's physical presence, supply chain capabilities, and customer service culture are also key advantages. Current progress in AI, like with Sparky, is seen as an enabler for customers and associates, improving inventory management and customer service. Future prospects include further developing these capabilities to better meet customer needs and improve the shopping experience.
Q:How is Walmart addressing the needs of higher-income customers?
A:Walmart is addressing the needs of higher-income customers by offering flexibility such as access to a vast marketplace of over half a billion items, faster delivery options including one-day delivery, and services like Express script which facilitate same-day and last-minute purchases. These offerings cater to customers seeking to save time and have more flexibility in their shopping. Additionally, Walmart has been successful in attracting and retaining higher-income customers, seeing growth in GM business with positive unit and sales growth across apparel, seasonal items, and new brands, which is contributing to the company's success across various income groups.
Q:How has Walmart's e-commerce business been performing since the campaign started?
A:Since the campaign started in June, Walmart's e-commerce business and the channels discussing the breadth of assortment and speed of delivery have experienced acceleration.
Q:What does Walmart aim to achieve with its assortment of products?
A:Walmart aims to offer a ladder of opening price points and better qualities in its assortment to be the price leader in opening price point goods and to have great values in food and consumables, general merchandise, with a focus on being the price leader in opening price point items and having strong performances in the food business, particularly in units and fresh food.
Q:How has the delivery of Walmart's services been affected across different income groups?
A:Walmart's ability to deliver has worked for all income groups, with no particular group taking delivery more frequently than others. The service is perceived as being much more balanced across all groups.
Q:What is Walmart's strategy regarding capital allocation?
A:Walmart's strategy regarding capital allocation is to invest in high-return opportunities, such as technology, AI, and supply chain automation, to drive returns. They aim to balance investment in the business with returning value to shareholders through stock buybacks, especially when prices are dislocated due to market conditions.
Q:Why is Walmart confident about the holiday season?
A:Walmart is confident about the holiday season based on the strong back-to-school sales, which are an indicator of future performance for holidays like Halloween and Christmas. Management is closely watching pricing and sell-through to ensure strong performance, and they feel that they're in good shape to finish the year strong.
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