奈飞公司 (NFLX.US) 2025年第二季度业绩电话会
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会议摘要
Netflix discusses strategies to maintain competitiveness in the evolving entertainment sector, including leveraging generative AI for content production and personalization, ramping up gaming investments, and expanding content offerings through partnerships, while also highlighting financial growth and advertising strategy advancements.
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During the second quarter earnings call for Netflix in 2025, company executives discussed that the performance growth was mainly driven by foreign exchange fluctuations, while also emphasizing the healthy growth in membership and strong momentum in advertising sales. They explained the reason for increasing the full-year revenue forecast to $448 to $452 billion, attributing it to the weakening US dollar and improvements in business fundamentals. In addition, executives also mentioned the expected increase in content costs in the third and fourth quarters, explaining why the full-year operating profit margin guidance is 30%, despite the higher forecasted profit margins in the second and third quarters.

Netflix expects to have a heavier release schedule for films in the fourth quarter, while continuing to build its advertising sales infrastructure and capabilities. Despite anticipating increased investments and expenses in the second half of the year, Netflix still expects its operating profit margin to increase year-over-year for each quarter, including the fourth quarter. They are also closely monitoring consumer sentiment and macroeconomic conditions, but have not yet observed significant changes in business metrics such as user retention rates, plan combinations, and engagement, with overall performance remaining stable. In addition, Netflix mentioned that its early advertising negotiations in the US are progressing smoothly, with deals reached with most major agencies, meeting or slightly exceeding expectations, with the goal of doubling the scale of its advertising business this year. Advertisers have shown strong interest in Netflix's high level of attention and engagement, the launch of its own advertising technology stack, and the variety of programs and live events.

Netflix has successfully launched its own advertising technology stack and advertising suite in the global market, receiving positive performance feedback that met expectations. Advertisers have found the purchasing process more convenient, leading to increased sales performance and programmatic purchases. Netflix plans to further optimize the advertising experience by introducing more demand sources, enhancing advertising targeting and measurement capabilities, and utilizing third-party data sources. Additionally, they will introduce interactive advertising features in the second half of the year to achieve more personalized ad displays, enhance user experience and brand benefits.

During the discussion, it was mentioned that although the total number of hours viewed has increased in the first half of the year, the engagement seems to be declining on average per member basis. The company mainly focuses on engagement based on owner households to eliminate the influence of borrowed users, considering it the best way to evaluate the engagement of each member. Despite facing competition pressure and challenges brought by the shift in viewing habits towards streaming media, the company is maintaining a relatively stable level of engagement. Looking to the future, the company is optimistic about the lineup of strong programs in the second half of the year, including "Squid Game 3," "Wednesday," and "Stranger Things," etc., expecting these programs to boost engagement and content growth.

Netflix is accelerating its transformation from linear media to streaming media, attracting and retaining users by continuously releasing high-quality films, TV series, and games. The company plans to release a series of highly anticipated films and television shows in 2026, including "Happy Gilmore 2," a new "Knives Out" movie, and works from renowned directors. In addition, popular series like "Stranger Things," "Bridgerton," and "Avatar" will return, along with new series and reimagined classics from around the world. Netflix will also expand its content in non-scripted programs and live sports, including NFL Christmas doubleheaders. These initiatives reflect Netflix's determination to expand content scale and improve quality on a global scale.

In the face of stagnant domestic market share, Netflix emphasizes that its long-term goal is to continue growing market share, despite facing competition from free and paid streaming services and the impact of account sharing. The company points out that since 2020, its content investment has grown by over 50%, from $11 billion to $16 billion, accompanied by improvements in user engagement, revenue, profit, and profit margins. Netflix's strategy is to drive growth and profitability globally through continuous improvement of services, increased content spending, and expanding entertainment offerings.

Discussed the reasons for choosing TF1 as a broadcasting partner in France, emphasizing the current opportune timing for establishing this partnership and exploring the possibility of similar collaborations in other countries in the future. Explained the rationale for the partnership, hinting at its expansion strategy in the global market.

Netflix has chosen to partner with France's leading television station TF1 in order to meet the diverse and wide-ranging content needs of its global members. The goal is to accelerate the provision of content that is highly relevant to the local audience in France. Additionally, in the face of competition from companies such as Apple, UFC, MLB, and NFL in the sports rights market, Netflix has also shared its strategy and considerations regarding sports rights.

The company emphasizes that its live streaming strategy is not limited to sports, but is more focused on groundbreaking events that have significant impact and are economically viable. Although live streaming accounts for a small proportion of content spending and viewing time, it has a significant positive impact on user interaction, acquisition, and retention. The company is satisfied with its existing strategy, including upcoming boxing matches, film awards, WWE matches, and NFL events, especially the Christmas doubleheader. In the future, the company will expand its investment and capabilities in global live events, not just in the US market.

Netflix shared its investment and progress in enhancing its live event production capabilities, emphasizing the shift from relying on external partners to partial internal production. It also highlighted the importance of partnerships with companies like CBS in producing major events such as NFL games. In addition, Netflix showcased its significant advancements in live streaming technology and future development plans through recent successful live events like Taylor vs Serrano and WWE Smackdown.

The conversation discussed the huge success of the Netflix original animated movie "Kpop Demon Hunter", especially emphasizing its breakthrough in original animation and the fusion of music and pop culture. The movie not only achieved great success in the animation field, but its music also received immense success, including the songs "Golden" and "Soda Pop", which have all contributed to the movie's cultural impact, showcasing Netflix's innovation and success in the original animation field.

Netflix is expanding its content types, including live sports and collaborations with TF1, which has sparked discussions about the possible introduction of additional service tiers based on content type. The company has stated that it is willing to continue evolving its consumer service model while ensuring member choice, global accessibility, and reasonable business returns. While the current emphasis is on value, simplicity, and a wide range of entertainment content, future considerations may include more pricing points and features to meet the diverse needs of users and support the company's ongoing investment and growth.

Netflix is launching a new UI/UX designed to better adapt to the evolution of its business, including a wider range of entertainment options, globalized film and television content, games, and live events. The new interface not only improves the speed at which users can find titles and reduces the number of failed sessions, but also utilizes new technologies such as real-time recommendations to dynamically adjust recommended content based on the user's needs at different times. This marks a shift for Netflix from its previous anytime entertainment model to a new model that guides users to watch specific content at specific times, better meeting the needs of its business development.

Netflix expresses willingness to collaborate with outstanding content creators from around the world, including those who are active on YouTube, believing that this can bring a wider audience and content diversity to the platform. Despite YouTube surpassing Netflix in TV viewing time, there are differences between the two, as not all YouTube content is suitable for Netflix. Netflix emphasizes that they are actively competing for the 80% of TV viewing time that currently does not belong to either Netflix or YouTube, in order to expand market share, especially in higher-profit content areas.

Generative AI has shown great potential in Netflix's film and television production, especially in increasing efficiency and reducing costs. Through AI-powered tools, creators can achieve more efficient workflows in pre-visualization, shot planning, and visual effects. For example, in popular shows in Argentina, Netflix used AI technology to quickly complete a building collapse scene that traditional VFX tools would struggle with. This not only increased speed tenfold, but also significantly reduced costs, making high-cost effects possible within a limited budget. The application of this technology not only improves production efficiency, but also expands the possibilities of storytelling, bringing audiences a more immersive visual experience.

The dialogue emphasizes the immense potential of new technology in enhancing user experience, personalized recommendations, and innovation in content creation. By introducing natural language dialogue functionality, the interaction between users and platforms has been improved, allowing users to more accurately find their favorite movie genres. In addition, the discussion also mentions lowering the barriers for brand promotion through these technologies, bringing innovation to the advertising field, and further optimizing the benefits of user experience and creator communities through data analysis and economies of scale.

Netflix is currently exploring commercial opportunities in the gaming industry with its ambitious collaborations, such as partnerships with Grand Theft Auto and Roblox. They believe that by offering more value, they can increase user acquisition, retention, and willingness to pay, thereby driving the fundamentals of their core business. While gaming investments are currently smaller compared to overall content investments, Netflix plans to increase their investment to expand its positive impact. They have made progress in licensing and producing games, and will introduce more interactive experiences in the future, while remaining open to the evolution of business models. Netflix firmly believes in the huge potential of the gaming market and is confident in its strategic opportunities.

In the discussion, the spokesperson emphasized that Netflix is cautious about the possible wave of mergers and acquisitions in the media industry in the future, believing that although the continued integration of media and online assets may continue, it will not fundamentally change the competitive landscape. They stated that Netflix is more inclined to develop its business through organic growth rather than acquisitions, emphasizing an interest in successful intellectual property (IP) and studio assets. However, they also indicated that they are not interested in owning traditional media networks, which would reduce their content channels. Overall, Netflix will focus on organic growth, while also returning excess cash to shareholders through stock buybacks.
要点回答
Q:What are the updated full-year revenue guidance figures mentioned in the speech?
A:The updated full-year revenue guidance figures are between 44.8 to 45.2 billion, which is an increase from the prior guide of 43.5 to 44.5 billion.
Q:What factors are contributing to the strength in the underlying business as mentioned in the speech?
A:The factors contributing to the strength in the underlying business include healthy member growth, which picked up towards the end of Q2, and a strong back half slate. Additionally, there is good momentum in ad sales, which are projected to roughly double revenue for the year and are ahead of initial expectations.
Q:How is the updated operating margin affected by the revenue lift and expenses according to the speech?
A:The updated operating margin target is up a point from 29% to 30%, reflecting a 50 basis point increase. This is mainly due to the revenue lift from stronger membership growth, which is flowing through to profit margins as operating expenses are largely unchanged from the previous forecast.
Q:What is the reason for the different operating margin guidance for the full year compared to the third quarter as discussed in the speech?
A:The difference in operating margin guidance for the full year compared to the third quarter is primarily due to timing. Content expenses are expected to ramp up in Q3 and Q4, and there are several factors such as new and returning titles, live events, a heavier film slate in Q4, and increased marketing to consider. Despite these, year-over-year growth in operating margins is expected in each quarter, including Q4.
Q:What has been the consumer and macroeconomic sentiment observed by Netflix in the last 90 days?
A:In the last 90 days, Netflix has observed stable consumer sentiment with industry-leading retention metrics. There have been no significant shifts in plan mix or take rate, and price changes have been in line with expectations. Engagement remains healthy, and the company views the entertainment industry, and Netflix specifically, as historically resilient during tough economic times.
Q:What is the status of Netflix's upfront advertising negotiations and how are they expected to impact the advertising business?
A:Netflix's upfront advertising negotiations are nearly complete, with the majority of deals closed with major agencies. These results have been in line or slightly better than targets, consistent with the goal to roughly double the ad business this year. Advertisers are excited about growing scale, a highly attentive and engaged audience, the rollout of Netflix's own ad tech stack, and the slate of content, which includes a growing number of live events.
Q:How have advertisers responded to the rollout of the Netflix Ad Suite since April, and what features are attracting the most interest?
A:Since the April launch of the Netflix Ad Suite, the rollout to all ad markets has been completed and performance across all countries is good. Early results are in line with expectations. The most immediate benefit has been making it easier for advertisers to buy on Netflix. The ease and feedback from advertisers are consistent with the expectations, and there has been an increase in programmatic buying. Additionally, advertisers are excited about features like improved targeting and measurement, the use of advertiser and third-party data sources, and interactivity to be introduced in the second half of the year.
Q:What is the reason for the development and release model shift mentioned in the speech?
A:The reason for the development and release model shift is that the company has now moved into a steady release cycle where they can drop new features for both advertisers and members, similar to their approach in other parts of the business.
Q:How does the company assess the engagement growth mentioned in the speech?
A:The company assesses engagement growth by looking at engagement per owner household, which they believe is the best way to measure engagement on a per member basis, because it eliminates the impact of paid sharing.
Q:What titles are anticipated to contribute to the company's content success in the back half of the year?
A:Anticipated contributions to the company's content success include the return of 'Wednesday' and 'Stranger Things', new shows like 'Leanne Morgan's new comedy show', and a strong slate of supporting titles and new movies starting on the 25th of the upcoming month.
Q:What is the company's strategy for maintaining or increasing viewing share在国内?
A:The company's strategy for maintaining or increasing viewing share domestically is to continue growing its share over the long term, even with the increase in TV-based streaming services and paid sharing. They plan to do this by continuously improving the service, as evidenced by their content award growth and sustained engagement, revenue, and profit increases since 2020.
Q:What is the fundamental purpose of the partnership with TF1?
A:The fundamental purpose for the partnership with TF1 is to expand the entertainment offering by providing more variety and breadth of content.
Q:How does the partnership with TF1 aim to enhance value for members?
A:The partnership aims to enhance value for members by providing more content, more variety, and more quality, specifically by offering highly relevant local content in a country with strong demand for it.
Q:Why is this the right time for the partnership?
A:The right time for the partnership was chosen because Netflix has invested a lot in enabling capabilities that are required or highly leveraged by the deal, such as live ads and the new UI. Additionally, choosing TF1 as a partner was strategic, aiming for a big territory, picking the leading local programmer, and ensuring alignment in the deal and partnership values.
Q:What is Netflix's approach to sports rights and how does it assess potential deals?
A:Netflix treats sports as a subcomponent of its live strategy, which includes focusing on ownable, big breakthrough events that make economic sense. The company assesses potential deals based on whether they are sustainable and impactful for their viewership. They aim for a mix of partnerships and self-production as a scaling tool rather than a backfilling mechanism and look for distinctive, Netflix-only productions.
Q:What investments has Netflix made in live event production capabilities?
A:Netflix started with no production capability for original scripted programming and has gradually built up its in-house production capabilities. The company continues to partner with existing production infrastructure but also brings some production in-house, as demonstrated with the production of 'Stranger Things'. Netflix's strategy is to develop its live event production capabilities over time without being initially perfect but aiming to learn by doing and enhance quality quickly.
Q:How has Netflix's capability in live events evolved and what future improvements are anticipated?
A:Netflix's capability in live events has significantly improved, as evidenced by the successful concurrent broadcast of two live events, Taylor Swift vs. Serrano and WWE Smackdown, with high quality and global delivery. The roadmap for the future includes enhancing these experiences with additional features.
Q:What are the learnings from the success of 'Kpop Demon Hunters' and what might be the next steps for this genre?
A:The success of 'Kpop Demon Hunters' highlights the importance of original animation, the integration of music and pop culture in storytelling, and innovation in animation itself. The film's success is attributed to these elements, and the next steps could involve further investment in original animated features, potentially within the realm of musicals or other formats that resonate with audiences.
Q:Is there a path to additional tiers of service based on content availability?
A:Netflix remains open to evolving its consumer-facing model and while they have principles they intend to carry forward, they are considering various plans that offer choice, accessibility, and reasonable returns while continuing to reinvest in content and experiences.
Q:What are Netflix's principles for its consumer-facing model?
A:Netflix's principles include providing members with choice, ensuring accessibility for new members worldwide, and offering plans that reflect the value delivered while maintaining reasonable returns for the business.
Q:Why is Netflix's new UI so important, and what metrics have improved post-launch?
A:The new UI was important to better accommodate the expanded range of content types Netflix offers, including live events and games, and to improve member experiences. Post-launch, metrics such as the speed of finding a title and a decrease in failed sessions have shown improvement.
Q:Why was it necessary for Netflix to build and launch a new user experience?
A:The previous experience was designed for an earlier stage of Netflix, and the business has evolved with a wider breadth of content. A new UI was needed to effectively showcase this content and improve discovery for new content types like TV, film, and live events.
Q:Does Netflix see an opportunity to partner with YouTube creators for exclusive content?
A:Netflix seeks to partner with the best creatives worldwide, including those on social media platforms like YouTube. They aim to bring a variety of content that fits their platform and is a good fit for their audience.
Q:How does Netflix view the competition for share of TV time and what is their strategy?
A:Netflix faces competition from various directions, including linear TV, other streamers, video games, and social media. They are focusing on increasing their share of the 80% of TV views not currently captured by Netflix or YouTube and aim to grow their share aggressively in this space.
Q:Where does Netflix plan to focus its efforts and resources?
A:The vast majority of Netflix's money and attention are focused on the 80% of TV views not currently won by Netflix or YouTube, aiming to grow their share in this segment.
Q:What are the benefits of AI for film and series production mentioned in the speech?
A:AI is enabling creators to make films and series better and cheaper. It's being used in production through pre-visualization and shot planning. Previously, advanced visual effects like de-aging were only accessible to big budget projects, but AI has made these effects available to a wider range of productions.
Q:What specific example demonstrates the use of AI in a Netflix original series?
A:The speaker references the production of a very big hit show from Argentina, where AI powered VFX was used to build a shot of a collapsing building in Buenos Aires. This shot was completed 10 times faster and at a lower cost than would have been possible with traditional VFX tools, and it was the first Gen AI final footage to appear in a Netflix original series or film.
Q:How is Netflix enhancing the member experience through new generative technologies?
A:Netflix is using new generative technologies to improve personalization and recommendations, allowing members to have a natural language discussion with the user interface. This enables members to iterate through search results in a way not possible before, thereby enhancing the member experience.
Q:In what way are generative techniques expected to benefit the advertising business for Netflix?
A:Generative techniques are anticipated to lower the hurdles for creating brand-forward ads in the creative universe of Netflix's carried titles, making it more compelling for both viewers and brands. This is seen as a benefit that will be iteratively improved over time.
Q:How does Netflix plan to approach investment in gaming?
A:Netflix plans to treat near-term monetization opportunities in gaming similarly to new content categories. Investments will aim to increase user acquisition, retention, and willingness to pay, thus driving core business fundamentals. While current positive effects are small relative to the overall business, Netflix intends to ramp up investment in this area and remains disciplined about not investing too far ahead of demonstrating value for members.
Q:What is Netflix's stance on potential acquisitions of successful IP or studio assets?
A:Netflix remains open to evolving its business model, but prioritizes growing organically and investing in that growth while returning excess cash to shareholders through share repurchase. While acknowledging continued consolidation of studio and network assets, Netflix does not view this as materially changing the competitive landscape and does not have an interest in owning legacy media networks. Instead, the focus is on applying a framework to potential opportunities to determine if they're big enough, will strengthen entertainment offerings or capabilities, accelerate strategy, and are worth the investment relative to opportunity costs and alternative uses of capital.

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