携程(TCOM.US,09961.HK)2025年第一季度业绩电话会
文章语言:
简
繁
EN
Share
Minutes
原文
会议摘要
Trip.com Group reported a 16% YoY net revenue increase, driven by strong demand. Key highlights include a 23% YoY rise in accommodation reservation revenue, a 70% contribution from mobile for international bookings, a 100% YoY surge in inbound travel bookings, and AI innovations improving user experience. Cross-border flight capacity from mainland China recovered to 83-84% of 2019 levels, and domestic hotel bookings in China saw double-digit growth YoY.
会议速览
Welcome to the Trip.com Group's 2025 first-quarter earnings conference call, featuring updates from the executive chairman, CEO, and CFO on strategy, business, operating highlights, and financial performance.
In 2025, the travel industry exhibits robust growth, with Trip.com particularly excelling due to its diversified market presence and strategic focus on inbound travel. Notably, inbound travel bookings to China surged by approximately 100% year over year, fueled by visa policies and increased global visibility. The company's AI capabilities significantly enhance user experience and streamline the booking process, contributing to its strong Q1 results and positioning it for future growth opportunities.
The company reported a 16% increase in net revenue and a 7% growth in adjusted EBITDA for Q1 2025, driven by a 60% year-over-year rise in international OTA platform bookings. APAC serves as a major growth engine, with 70% of international bookings made through the mobile platform. Strategic partnerships and localized operations bolstered performance, while China emerged as a popular destination with inbound travel growing 40% year-over-year. Favorable policies, such as the 240-hour visa-free transit and VAT rebate initiatives, enhanced accessibility and attractiveness. Outbound travel from China also showed steady growth, exceeding 2019 levels by over 120%.
Despite short-term disruptions, Chinese travelers' expanding radius supports global tourism recovery, particularly benefiting long-haul destinations like Europe. Domestic demand remains strong, marked by double-digit growth in hotel bookings. The 'solar generation' emerges as a vital market force, driving long-term growth with a 100% year-over-year increase in both user numbers and GMV for the old friend club, showcasing a robust appetite for travel and exploration.
The company adapts travel products to meet the needs of senior travelers, offering over 7000 tailored products, while also curating niche experiences for younger travelers, focusing on entertainment and experiential travel, witnessing a 400% revenue increase in Q1 year over year.
The company highlights its strong Q1 performance, commitment to societal value through rural revitalization, sustainable travel initiatives, and employee welfare, showcasing resilience and growth strategies.
In Q1 2025, Trip.com Group reported a net revenue of 13.8 billion RMB, up 16% YoY, driven by robust travel consumption across segments. Accommodation reservation and transportation ticketing revenues saw significant growth, with international businesses contributing notably. Adjusted EBITDA reached 4.2 billion RMB, and the company repurchased approximately $84 million of its shares, demonstrating commitment to shareholder value.
A discussion on the differences and future development of vertical and general AI agents within the travel sector, drawing on the experience of a company that has utilized AI-powered functions.
Vertical and general AI agents contribute uniquely to the travel industry, with a focus on real-time data and integrated services. AI tools, including Tripp Genie, are crucial in providing efficient, reliable travel recommendations and bookings, with ongoing enhancements based on user feedback and technological advancements.
Domestic hotel bookings surged over 20% and cross-order bookings grew around 30% during the Labor Day holiday, with income bookings skyrocketing by 150% year-over-year. Domestic air and hotel prices showed significant improvement since the first quarter, indicating resilient leisure travel demand.
Cross-border flights from mainland China have recovered to 83-84% of 2019 levels, with forecasts predicting further growth to 90% by the end of 2025. Despite economic uncertainties and forex volatility, the platform's outbound bookings have outperformed industry averages, particularly for long-haul destinations like Europe. Inbound and outbound operations provide a natural hedge against major foreign exchange impacts.
After a high single-digit decrease in hotel ADR in Q1, prices stabilized with a low single-digit drop during the recent Labor Day holiday. Mid to upper-range hotel demand and availability saw significant growth, with expectations for stabilizing prices due to rising travel demand and normalizing supplier growth.
Despite changing preferences and geopolitical tensions, travel demand remains strong across various markets. Leisure travel spending is comparable to the previous year, while business travel demand is stable, with over 90% of corporate users expecting their travel budgets to grow or remain unchanged by 2025.
The company highlights its robust membership and loyalty programs as key differentiators in a rationalized domestic competitive landscape, emphasizing 80% of revenue comes from existing customers.
Despite challenging comparisons, the company experienced significant growth in Q1, with bookings increasing over 30% YoY. APAC remains a top priority, while the Middle East emerges as a new market for diversification. Service and personnel cost efficiency improved as marketing ROI stayed aligned with targets, despite increased marketing spend. International business, particularly Tripe.com overseas, has intensified marketing efforts, focusing on specific strategies for resource allocation and assessing effectiveness for future planning.
The company reports significant marketing success in Asia, with 70% of orders coming from the native mobile app, particularly strong in APAC. Campaigns focus on enhancing brand awareness and direct user acquisition, delivering high ROI and increasing cross-selling opportunities.
Management discusses their strategy for international expansion, emphasizing a one-stop shopping platform, excellent customer service, and strong app usage in Asia. They also address the impact of trade tensions on the travel business.
A participant in a discussion confirms the current date as May 20, 2025, and requests clarification on unspecified topics after experiencing technical difficulties.
Despite initial low single-digit group revenue, the inbound business has seen over 100% year-over-year growth. Policies in over 40 countries offering free visas and extended visa durations have facilitated easier travel, contributing to this growth. Additionally, the company's strong domestic market presence, competitive pricing, and ability to cross-sell different products have led to a three-digit growth in Q1 of 2025, with plans to maintain this momentum.
The company observed lower-than-expected sales and marketing expenses this quarter due to seasonal shifts in China. Marketing investments are adjusted in real time based on market conditions and focus on maximizing ROI, with plans to enhance global marketing investment and improve efficiency through direct mobile traffic, cross-selling, and customer loyalty.
A query regarding the $88 million share repurchase in Q1 and expectations for increased share buybacks in subsequent quarters is addressed, seeking clarity on the company's capital return program.
The company announced it has distributed 200 million in cash dividends to shareholders and bought back 80.25 million USD worth of shares, with plans to continue buybacks up to a total of 600 million approved by the board. Additional share buybacks in the Hong Kong market are proposed pending approval. The company reaffirms its commitment to capital return through both dividends and stock buybacks.
要点回答
Q:What are the key factors driving the travel industry's growth in 2025?
A:The travel industry's growth in 2025 is being driven by high consumer confidence, resilient demand, and favorable policies.
Q:How is the company capturing the growing interest in travel among consumers?
A:The company is capturing the growing interest in travel by leveraging its diversified market presence, offering comprehensive inventory and local experiences, and enhancing user experience through AI-driven offerings and strategic partnerships.
Q:What is the significance of AI in the company's strategy and how is it enhancing user experience?
A:AI is a cornerstone of the company's long-standing strategy, enhancing user experience by personalizing recommendations, generating tailored itineraries, and providing faster and more precise responses to queries. It integrates historical booking data with real-time travel trends to better align with user needs.
Q:What performance metrics did the company achieve in the first quarter of 2025?
A:In the first quarter of 2025, the company experienced a 16% year-over-year increase in net revenue and a 7% year-over-year growth in adjusted EBITDA.
Q:What are the trends in travel bookings and how is the company performing in APAC and globally?
A:Travel bookings have grown by over 60% year over year on the company's international OTA platform with APAC being a major growth engine. Mobile platforms now contribute 70% of international bookings, reflecting user preference for app-based travel planning and brand recognition.
Q:How is the company responding to the growth in inbound travel from China?
A:The company is responding to the growth in inbound travel from China by launching Free city tours for transit travelers, upgrading offline stores into multilingual service centers, and offering a range of localized services to international visitors.
Q:What is the status of recovery for outbound travel from China?
A:Outbound travel from China sustained steady growth during the quarter, with cross-border flight capacity recovering to 83% of the pre-pandemic level, and hotel and air bookings returning to more than 120% of 2019 levels, outperforming the market.
Q:What is the emerging dynamic of solar generation in the travel market?
A:Solar generation is rapidly becoming a vibrant force in the travel market, with strong demand and growing enthusiasm, as evidenced by a 100% year-over-year growth in the number of old friend club users and their GMV, and an increase in time and spending power on their side.
Q:How are the company's short form drama series designed to connect with senior travelers?
A:The company is producing short form drama series that resonate with senior travelers to promote travel.
Q:What is the trend in the demand for travel experiences among younger travelers?
A:Younger travelers show strong demand for entertainment-led travel experiences such as music festivals, themed tours, and destination events. This indicates a shift toward immersive experiences that blend leisure with lifestyle and self-expression.
Q:What steps has the company taken to support social causes and local economies?
A:The company has built 30 to 40 country retreats to promote sustainable travel and stimulate local economies. Following the March earthquake in Myanmar, the company launched the Global SOS Initiative to assist affected travelers with cancellations and offer support.
Q:How does the company's first quarter performance reflect on its platform and travel demand?
A:The company's first quarter performance reflects the strength of its platform, the resilience of travel demand, and its ability to capture growth opportunities across diverse markets.
Q:Could management share details about the company's performance during the Labor Day holiday and the quarter to date?
A:Management shared that the company had a very strong performance during the Labor Day holiday with a 20% increase in domestic hotel bookings compared to the previous year, a 30% growth in cross-order bookings, and a surge of approximately 150% in income booking year over year.
Q:What is the current industry trend and the company's performance in outbound travel?
A:In the first quarter, cross-border flights from mainland China steadily recovered to 83% to 84% of the 2019 level, with double-digit annual growth forecasted by the CAAC to exceed 90% by the end of the quarter. The company's platform has seen strong outbound bookings, particularly in long-haul destinations like Europe, and benefits from a natural hedge due to strong foreign exchange performance.
Q:How are hotel ADR trends performing and what is the outlook for the full year?
A:In the first quarter, hotel ADR decreased by a high single-digit percentage compared to the previous year. However, as the second quarter progressed, the decline narrowed and hotel prices stabilized, only dropping by low single digits during the Labor Day holiday. Hotel availability increased by high single digits year over year, with mid to upper-range hotels showing significant growth. The outlook anticipates increasing travel demand and normalization of supplier growth to help stabilize hotel prices.
Q:What insights can be shared about consumer sentiment in the current macroeconomic and geopolitical environment?
A:Travel demand remains resilient across the company's markets, with strong leisure travel demand and corporate travel trends closely following the macro environment. Business travel has seen stable demand in the first quarter, with corporate users' average spending steadily year over year. A recent survey indicates that over 90% of corporate users expect their domestic and international travel budget to grow or remain unchanged by 2025.
Q:What is the competitive landscape in the domestic market, and what impact have aggressive membership programs had?
A:The domestic market competition is rationalized, and the company's strong membership program and loyalty scheme have enabled it to provide the best coverage with competitive pricing. This has led to 80% of revenue being derived from existing customers. As a result, the company continues to extend its leadership in the field.
Q:Could you provide insights into the first quarter operational and financial performance?
A:During the first quarter, the company achieved strong growth with overall bookings increasing more than 100% year over year. APAC remains a priority for the operations, marketing, and growth driver, while the company is also expanding in new markets such as the Middle East. The service and personnel cost efficiency improved as the company scaled, and marketing ROI remained aligned with requirements despite a slightly higher marketing ratio due to intensified efforts.
Q:What areas are seeing more resource allocation in international marketing efforts and what strategies have proven successful or require improvement?
A:The company's product offerings and customer services are highly competitive, especially in Asia, which has allowed for effective marketing efforts. In the region, direct app user acquisition is proving most effective for long-term growth. The company has launched multiple campaigns to boost brand awareness and has maintained flexibility in its strategies to deliver the desired outcomes with a rapid increase in direct users and cross-selling opportunities.
Q:Has the travel business been disrupted by trade tensions, particularly between the US and China?
A:The company's strategy is centered around offering a one-stop shopping platform and high-quality customer service. While trade tensions exist, particularly between the US and China, the company's focus remains on delivering a convenient and efficient travel experience for its customers, leveraging technology and robust service teams to address any issues promptly.
Q:What are the strengths highlighted for the company's services when extended to Asia and the rest of the world?
A:The strengths highlighted for the company's services when extended to Asia and the rest of the world include the app usage and design tailored to Asia, which is an active community. As a result, the company has enhanced its competitiveness in pricing and coverage.
Q:What updates can be provided on the latest developments in the inbound business and its revenue contribution?
A:The latest development in the inbound business includes a year-over-year growth of more than 100% and continues to grow. The revenue contribution from inbound business is not specified in the transcript but is implied to be positive and on an upward trend.
Q:What is the company's strategy for the domestic market and how is it contributing to the growth of the inbound business?
A:The company's strategy for the domestic market is to have the best coverage of all inventories with the most competitive pricing. They can also cross-sell different products when consumers visit inbound. This comprehensive approach has resulted in a strong momentum for inbound business, leading to three-digit growth in Q1, and the company expects to maintain this forward momentum.
Q:What is the company's outlook for the full year on sales and marketing expenses?
A:In the short-term, the company will continue to enhance global marketing investment as planned, with each quarter's marketing ratio potentially fluctuating due to seasonality and market mix. In the long-term, the company aims to improve market efficiencies by increasing direct mobile traffic, enhancing cross-selling opportunities, and strengthening customer loyalty.
Q:What factors contributed to the sequential decrease in the marketing cost ratio?
A:The sequential decrease in the marketing cost ratio was primarily due to a seasonal shift in China. The company adjusts their marketing investments in real-time based on changing market conditions and although they adhere to ROI criteria, fluctuations in marketing mix can cause changes in the overall marketing expenses ratio.
Q:Can you provide an update on the capital return program and expectations for future share buybacks?
A:The company has stepped up efforts in their capital return program, having already distributed $200 million in cash dividends and repurchased approximately $88 million worth of shares in Q1. They aim to continue share buybacks when market opportunities arise, with a total approved amount of about $600 million. The company has also proposed buying back shares in the Hong Kong market upon approval. They remain committed to returning capital to shareholders through both cash dividends and stock buybacks.

Trip.com Group Ltd.
Follow





