monday.com (MNDY.US) 2025年第四季度业绩电话会
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会议摘要
Monday.com discusses strong year-over-year revenue growth, strategic focus on enterprise sales and AI-driven product enhancements, while navigating challenges in SMB segments and market volatility. The company revises 2026 financial guidance, emphasizing mid-teens revenue growth, stable NDR, and efficiency improvements, amidst cautious optimism for AI's role in driving future expansion and customer engagement.
会议速览
Announced Q4 and FY 2025 earnings, highlighted 27% revenue growth and 41% of ARR from larger customers. Emphasized the shift towards higher ROI investments in the touch business, leveraging AI to improve customer buying process and engagement. Acknowledged challenges in self-serve channels and plans to focus on enterprise-scale deployments.
Monday.com transformed into an AI-powered work execution platform, showcasing strong adoption and financial growth, with Q4 revenue at $334M, up 25% year-over-year, and operating income of $41.9M, signaling durable, profitable growth ahead.
A detailed outlook on fiscal year 2026, highlighting mid-teens income growth, strategic investments in sales and R&D, and a focus on achieving an adjusted free cash flow margin of 19% to 20%. The guidance reflects the company's disciplined execution and momentum in AI and product innovations, while temporarily suspending discussion on 2027 targets due to market uncertainties. Revenue is projected to grow by 18% to 19% year-over-year, with a revenue range of $1.452 billion to $1.462 billion, and non-GAAP operating income is expected to be between $162.5 million and $175 million, maintaining an operating margin of 11% to 12%.
Discussion on the company's 2026 growth expectations, emphasizing enterprise customer expansion and efficiency improvements. Also covers Sidekick's monetization strategy, introducing paid add-ons for enhanced AI capabilities and third-party integrations.
The dialogue discusses how economic conditions affect customer acquisition costs, with a focus on the shift towards higher ROI customers and the impact on smaller businesses. It also addresses concerns about operating margins, attributing lower margins to foreign exchange impacts and investments in AI and strategic growth, while maintaining confidence in the sustainability of current growth rates.
Discussed advantages of building agents within existing workflows, emphasizing data security and enterprise-grade solutions. Also covered factors impacting free cash flow guidance, including AI investments, FX, interest rates, and share buybacks.
Discusses how customers evaluate Monday against competitors, emphasizing AI integration and trustworthiness. Highlights growth through existing products while anticipating AI's increasing role, aiming for 2026 gross margin targets, and outlines fiscal year 2026 growth projections focusing on core products with a shift towards new offerings by 2027.
The dialogue discusses the challenges faced by the no-touch business and the SMB segment, attributing revenue forecast adjustments to market volatility, a lack of improvement in the no-touch business, and the time-consuming nature of business shifts. The speakers emphasize the unpredictability of performance marketing and the decision to adjust revenue targets for 2026 to reflect current economic conditions with higher confidence.
The dialogue focuses on the enterprise go-to-market strategy, highlighting the acceleration in the high-end market due to client preference, vendor consolidation, and AI integration. It discusses high cross-retention and renewal rates among the 50K cohort, emphasizing confidence in retaining and expanding usage on the Monday.com platform. The conversation also touches on aggressive hiring for enterprise reps, particularly AI specialists, and the company's shift in focus to FY2026 execution due to macroeconomic factors, dismissing the FY27 target. The interest and engagement from customers in AI features and the enterprise-grade Monday Vibe tool are noted as key drivers for future growth.
The dialogue explores the diverse applications of VA in customer projects, emphasizing its potential to drive incremental ARR through expanded use cases. It also discusses the shift in performance marketing budgets towards channels with higher ROI, focusing on larger customers for better expansion and retention opportunities.
Discussed the selection process for Vibe coding platforms, emphasizing the unique offering of integrating Vibe coding within an existing platform. Highlighted the competitive edge in work management tools and the historical high in gross retention, with potential for further improvement. Addressed customer churn, noting it primarily affects lower-end customers and does not indicate consolidation onto other platforms.
Discusses Q4 performance, attributing slight underperformance to pricing adjustments. Guidance for 2026 focuses on customer expansion, product adoption, and efficiency improvements. Highlights progress in CRM and service, emphasizing strong revenue momentum and strategic market movement.
A discussion on the impact of AI on software sales channels reveals no significant changes in competitive dynamics. The company attributes sales fluctuations to market chopping and customer comparisons rather than AI competition. It highlights ongoing enhancements to AI capabilities within its platform, steering product development towards increased AI integration.
A discussion regarding the rationale behind a recent price increase for services and considerations for future pricing adjustments across the product range. The conversation also touches on the timing of past price hikes and their implications on customer transitions.
Discussion on the impact of currency appreciation, interest rate changes, and share buyback program adjustments on free cash flow, emphasizing opportunistic share repurchases and potential dividend payments.
Discusses the drivers behind decreased operating income and free cash flow margins, attributing them to AI investments, increased headcount, and FX impact. Highlights the focus on AI and SLG investments, noting potential margin adjustments and the significance of strategic hiring impacts on costs.
The dialogue explores the integration of AI capabilities within existing subscriptions, emphasizing customer preference for predictable pricing models. It highlights the dual approach of embedding AI in workflows while monetizing compute-intensive tasks through credits, shaping future packaging and pricing strategies.
要点回答
Q:What are the financial results for Monday.com's fourth quarter and fiscal year 2025?
A:Monday.com's financial results for the fourth quarter and fiscal year 2025 include revenue growth of 27% year over year, operating margin, and a focus on disciplined execution. The results highlight the durability of the company's model, the strength of its go-to-market engine, and its ability to scale profitably while investing in the long term.
Q:What is the percentage growth in revenue for the fourth quarter of fiscal year 2025?
A:The revenue growth for the fourth quarter of fiscal year 2025 was 27% year over year.
Q:What was the impact of the challenging demand environment on customer acquisition and expansion costs?
A:The cost to acquire and expand self-serve customers has increased over the past year, and the returns on those investments have been below historical levels, particularly in a choppy demand environment, especially among smaller customers.
Q:How is Monday.com evolving its AI-driven products?
A:Monday.com is evolving into an AI-powered work execution platform with three distinct layers of AI value: AI agents, AI workflows, and Monday Vibe. AI agents allow customers to create an on-demand workforce of AI agents that can reason, act, and execute across workflows. AI workflows help customers build full applications directly on top of their data and workflows. Monday Vibe is the central intelligence layer that surfaces insights and enables actions across all data and workflows.
Q:What is the current status of AI adoption and the response from customers?
A:There is strong demand and accelerating adoption of Monday AI across the customer base. AI agents have powered over 77 million actions, with over half a million user messages processed, and early beta users are impressed with AI agents' capabilities. Monday Vibe has exceeded 1 million in ARR, signaling meaningful revenue potential and customer willingness to pay for its value. These factors reinforce the company's confidence that AI will become a significant growth driver as it is scaled.
Q:What is Monday.com's strategy for the future and what does it believe for 2026?
A:Looking ahead to 2026, Monday.com believes it is still early in the transition as AI becomes the core driver of customer value and differentiation. The company is uniquely positioned to lead with a powerful platform, a clear upmarket strategy, and a global team focused on embedded intelligence deeply across workflows. The company is confident that it is well-positioned to deliver durable, profitable work growth in the years ahead.
Q:What are the non-GAAP financial measures and GAAP to non-GAAP reconciliations provided by the company?
A:The company provided non-GAAP financial measures in its earnings release and reconciliations of GAAP to non-GAAP financial measures. However, the specific non-GAAP financial measures and their reconciliation with GAAP are not detailed in the provided text.
Q:How much non-GAAP net income was recognized in Q4, and why was it excluded?
A:A non-scale income tax benefit of 61.2 million was recognized in Q4 as a discrete non-deductible item related to a deferred tax asset, hence it is excluded from non-GAAP net income.
Q:What is the expected non-GAAP operating income and margin for the first quarter and the full fiscal year 2026?
A:For the first quarter of fiscal year 2026, the expected non-GAAP operating income range is $37 million to $39 million with an operating margin of 11% to 12%, assuming a negative FX impact of 100 to 200 basis points. For the full fiscal year 2026, the expected non-GAAP operating income range is $160 million to $175 million with an operating margin of 11% to 12%, also assuming a negative FX impact of 100 to 200 basis points.
Q:How many employees have been added since the last quarter, and what is the expectation for the upcoming fiscal year?
A:Since the last quarter, 137 employees have been added, bringing the total to 3155. For the upcoming fiscal year 2026, the expectation is for mid-teens percentage growth in income, with incremental investment in sales and R&D.
Q:What is the expected adjusted free cash flow for Q4 and the fiscal year 2025, and what is adjusted free cash flow defined as?
A:The expected adjusted free cash flow for Q4 is $56.7 million with a margin of 17%, and for fiscal year 2025, the adjusted free cash flow is $322.7 million with a margin of 26%. Adjusted free cash flow is defined as net cash from operating activities, less cash used for property and equipment and capitalized software costs, plus costs associated with the build-out and expansion of the corporate headquarters.
Q:What is the expected revenue growth and range for the first quarter and the full fiscal year 2026?
A:For the first quarter of fiscal year 2026, the expected revenue range is $338 million to $340 million, representing growth of approximately 20% year over year. For the full fiscal year 2026, the expected revenue range is $1.452 billion to $1.462 billion, representing growth of 18% to 19% year over year.
Q:What are the thoughts on customer propensity to pay for the Sidekick solution, and how is it expected to scale throughout the year?
A:The paid add-ons for Sidekick are expected to be valuable to customers due to their capabilities, and the exact impact of customer propensity to pay is not quantified but implied as positive. The scaling potential of the paid add-ons throughout the year is not detailed but suggests a gradual implementation.
Q:What is the impact of high levels on the cost of customer acquisition in the AI space?
A:The impact of high levels on the cost of customer acquisition in the AI space has not been directly quantified in the provided text, but it is acknowledged that there is an impact which likely increases acquisition costs as customers evaluate different technologies.
Q:What adjustments are being made in response to performance marketing challenges?
A:In response to performance marketing challenges, the company is shifting budgets to higher ROI and channels, focusing on customers with better ROI and bigger retention, and leaving smaller accounts.
Q:Why is the operating margin lower in the current fiscal year compared to the previous one?
A:The operating margin is lower in the current fiscal year due to a one to two-hundred basis point headwind from add backs, and it's impacted by the appreciation of the Israeli shekel, prioritization of investment in AI and upmarket motion, and a longer payoff time for these investments.
Q:What is the company's perspective on the macro and demand environment affecting their performance?
A:The company believes that they are providing numbers that are achievable and durable in the current macro and demand environment. The impact of the Israeli shekel appreciation and the prioritization of investments in AI and upmarket motion are leading to challenges in margins.
Q:How does building agents within Monday benefit customers?
A:Building agents within Monday benefits customers because it allows them to utilize all their data and workflows on a secure, enterprise-grade platform. This enables significant value as the agents can scale the business and provide insights into workflows, data, and history.
Q:What are the main factors impacting the free cash flow forecast for 2026?
A:The main factors impacting the free cash flow forecast for 2026 include FX impact from the strengthening Israeli shekel, increasing investment in AI and upmarket motion, a lower interest rate environment, potential tax payments as profitability increases, and share buybacks.
Q:What is the company's strategy to appeal to customers and potential customers with the rapid pace of innovation in workflows?
A:The company's strategy is to show up in different ways with customers, especially with AI, and provide a trusted partner and platform for deploying technology in a trusted way. This is demonstrated in their retention numbers, customer acquisition, and the growth in the cohort of larger customers.
Q:What is the projected growth trajectory for the company's products in fiscal year 2026?
A:The projected growth trajectory for the company's products in fiscal year 2026 is focused on the continuous growth of the current product lines (Monday work management, Monday CRM, Monday service, and Monday dev) and the revenue from AI products. New products will become a larger part of the business as they move forward to 2027.
Q:What caused the downgrade in performance marketing outlook despite previously indicating a strong 2026 revenue consensus?
A:The downgrade in the performance marketing outlook is attributed to the macroeconomic volatility, continued volatility and uncertainty in the No-Tang business segment, and the fact that the expected improvements in the business did not materialize as anticipated.
Q:Why was the decision made to adjust the revenue guidance for 2026?
A:The decision to adjust the revenue guidance for 2026 was made due to the challenging market conditions, volatility, and lack of improvement in the No-Tang business segment. The company aims to set realistic expectations based on current knowledge and believes that it's appropriate to provide guidance that reflects the ability to execute with high confidence.
Q:What factors are contributing to the company's accelerated progress in the enterprise market?
A:The factors contributing to the company's accelerated progress in the enterprise market include client satisfaction with their products, the clients' desire for vendor consolidation, and the ability to offer a healthy portfolio of products. Furthermore, the early stages of AI are creating new conversations and opportunities for the company to leverage and benefit from.
Q:What are the company's hiring strategies for enterprise reps?
A:The company is actively growing its headcount in the organization, particularly in the AI specialists sector, with a mid-teens growth in headcount.
Q:What confidence does the company have in retaining and expanding usage on Monday.com among customers?
A:The company has confidence in retaining and expanding usage on Monday.com as it provides significant value to customers. This is supported by customer interest, engagement, and excitement towards new AI features introduced by the company.
Q:How is Monday.com viewed as a consolidation tool by customers?
A:Monday.com is viewed by customers as a consolidation tool that can merge multiple small applications into a more comprehensive solution, which is of interest to many of the company's customers.
Q:What are the main use cases for Monday Vibe and how can lessons learned be applied to the broader customer base?
A:While specific main use cases were not detailed, the company is exploring how the lessons learned from existing use cases can be broadened and applied to the rest of the customer base to drive incremental revenue.
Q:What are the varied applications of VA according to customer use?
A:Customers are using VA to create dashboards, presentations of data and reports, and are building complete, meaningful large applications on top of it.
Q:What is the impact of performance marketing dynamics on small businesses and campaign strategies?
A:The performance marketing dynamics are causing choppiness and affecting small businesses. The company is shifting budget to campaigns that attract larger customers with higher expansion opportunity and retention.
Q:What differentiates Monday's approach to V-coding compared to other platforms?
A:Monday offers V-coding on top of an existing platform, allowing customers to leverage their existing data workflows and processes. Monday is one of the few enterprise companies offering V-coding within the platform and has a different kind of offering with built-in security and integration capabilities.
Q:How is gross retention in the 50K+ cohort, and what are the potential for gains and customer churn?
A:Gross retention in the 50K+ cohort is at 91%, which is a historical high. The company believes this number will continue to increase with additional products and revenue from AI offerings. Customer churn is currently lower end, mostly affecting the lower S segment, and there is an observation that customers who churn do not consolidate with other work management vendors.
Q:What could be the reason for the slight shortfall in the fourth quarter?
A:The 100 basis point reduction in net dollar retention is primarily due to pricing changes that were implemented two years ago. The net dollar retention rate was stable from Q3 to Q4, and the current NDR is the weighted average of the last four quarters.
Q:How is the company planning to reshape its go to market model?
A:The company plans to be disciplined regarding investment levels, improve efficiency, maintain the number of customers at around 250,000, and focus on revenue growth within these customers by having a larger and more significant customer base replace smaller ones, as indicated by growing ACV.
Q:What updates can be provided on the performance of Monday CRM and Monday service in the recent quarter?
A:Overall, the company is very happy with the progress of the core revenue services in Q4, which was not just due to the performance of the products in work management but also seasonal factors. They expect a strong part of the revenue to continue moving forward.
Q:What are the potential impacts of channel dynamics and AI experimentation on the company's business?
A:The company does not see any change in competition dynamics or material impact from AI experimentation. They have incorporated a lot of new AI capabilities within their platform.
Q:What has been the impact of recent price increases on the company's products?
A:The company has not observed any change in competition dynamics or a material impact from recent price increases. They have introduced price increases but haven't seen any significant change in customer behavior.
Q:What factors influenced the free cash flow margin guidance adjustment?
A:The adjustments in free cash flow guidance were influenced by the appreciation of the Israeli shekel, which led to a significant decline in US dollar value over the past year, causing a sharp impact on costs and free cash flow numbers. Additionally, the interest rate reduction environment has a significant impact, and the company aims to be opportunistic with their share buyback program considering the current level of share price.
Q:How are the investments in AI expected to affect the company's growth margin?
A:Investments in AI are expected to affect the company's growth margin with a decrease from mid-to-high to single digits. This is a result of headcount investments in sales, services, and AI, along with the impact of continued currency fluctuations.
Q:Are customers expected to bundle new AI capabilities into their existing subscriptions or pay for them as a premium?
A:Customers are expected to bundle new AI capabilities into their existing subscriptions, as indicated by the foundational role of AI in the company's platform and the feedback from customers who appreciate the predictability of pricing for these capabilities.

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